Homeward Bound: Chapter 4

I’ve been writing about Homeward Bound a bit sporadically over the past couple of months. 

In Chapter 4 of Homeward Bound, Matchar critiques Etsy and “mompreneuership.”

Matchar sets the stage for a feminist critique of Etsy with these statistics: 97% of Etsy sellers are women (p. 73), yet the company was founded by three men (p. 72). The chapter, however, falls a bit short of my hopes of a rich feminist critique. Matchar does raise some very important questions about how Etsy mostly fills the role of low-paid, pink collar work of the past (e.g., direct sales, data entry).

Etsy arose out of “[t]he craft revivial, which began as a rebellious feminist ‘reclaiming’ of old-fashioned domestic arts in the 1990s” (p. 73). I would have liked to learn more about this craft revival at this particular time period. During the 1980s my mom was a crafter and sold hand-painted wood items at craft fairs. She often came home with handmade Cabbage Patch doll clothes from other crafters at these fairs for me and my sister. I suppose my question is when did craft become something to be revived? Was it only when women with the most power (i.e., upper class), began doing it that it become revived? What was my mom doing, then? Was she being perfectly domestic and feminine, but it was later women who were doing something radical? I think these are questions worth exploring.

I know very little about Etsy. I shop on Etsy maybe a couple of times a year. I’ve never sold anything on Etsy or set up an Etsy shop. There are folks, however, within the scrapbooking industry and hobby that are much more invovled with Etsy, which makes me wonder where scrapbooking fits in this overall discussion. I also saw parallels between Etsy and digital designers in digital scrapbooking. Most digital designers make very little money (I’m talking less than $500 a year). Then there are those who repeatedly just give their work away for free. The willingness to work for such little money undercuts those who would like to make a living at it.

The problem with Etsy is one that plagues the digital designing community. For etsians, crafting is a fun hobby, a culture, a community, and possibly a business. Treating what you are doing as a fun hobby compared to a business are two very different things. The hobbyists, make it more difficult for those trying to make it a business. People get used to the low prices that hobbyists set and expect that from those trying to make a living at it. I believe that customers are just as culpable when they make purchases that undermine a worker’s (i.e., crafter’s) livelihood.

Matchar goes on to say,

These days, many have embraced crafting as a hobby or a potential source of income without any particular thought to globalism or factory labor or feminism (p. 77).

This is an important point, yet Matchar provides limited analysis of globalism or factory labor and how it fits in this economic niche. The reality is that I can only conceivably become a mompreneuer making hairbows as long as some other woman in the Global South toils away for little money making low-cost ribbon for the big box craft store. My ability to “have it all” or reclaim a domestic skill as a feminist act depends on the exploitation of some other person (usually a woman) in the Global South. The most recent ribbon I bought came from a big box craft store. It was made in Mexico, which means the person who made it averages $6.48 per day. Moreover, it came from the big box craft store that hides behind religion to restrict women’s reproductive rights. The point is, how can an activity be feminist if it relies on the exploitation of people and denies women’s reproductive rights? (Yes, I realize that I’m culpable, too, by shopping there at all.)

Like blogging, crafting is “enjoyable for many, lucrative for a few, but ultimately fall[s] far short of its promises” (p. 93). If the etsian or crafter embraces the identity of “mompreneuer,” then the ability to scale up and make a serious living at it are all but off limits. To be a mompreneuer means that the “business venture is specifically designed around her lifestyle and child care needs” (p. 86). To scale up would involve making perceived-sacrifices in terms of her child care, family care, and housework expectations. Yet again, what we have is people opting out and accepting low wage work instead of working to improve the system so that it is more conducive to earning an income and family responsibilities. We live in a culture (in the U.S.) that claims to value families, yet regards their existence as a choice. This decreases the likelihood of us working to improve work-life balance within organizations and increases the likelihood of us opting out.

Congratulations, you made it the end! Guess what? I have one copy of Homeward Bound to giveaway to a reader! Just leave a comment below and I’ll pick a winner on Sunday, September 9, 2013.

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Chicagoland Scrapbooker

On my last trip to Chicago, I made it to a new-to-me scrapbook store called Craft Fancy in Arlington Heights. The store was a mixture of supplies for scrapbookers and cardmakers and had crop/classroom space. I was pleased with the selection and picked up a few things. I would visit again when I am in that part of surbubia.

While there, I picked up a couple of issues of Chicagoland Scrapbooker. I had heard of this new publication about a year ago. It is free and is more like a newsletter/newspaper than a magazine. What impressed me was the strength of the Chicagoland scrapbook industry. There were lots of advertisements for retreat spots, stamp and scrapbooking events, and store listings.

In our quest for all things online, this new publication with both an online and offline presence is a breath of fresh air.

There were a few layouts in the publication. The layouts reminded me of what was “hot and trendy” online a few years ago–what many online would call “dated.” I mention this because I like seeing “dated” layouts. I’m tired of all the trend-chasing online. My guess is that the layouts in this publication more closely resemble what the average scrapbooker is actually doing.

You can get the publication by subscription and I just might do it so I can get it in my old-fashioned mailbox.

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“Wow, this is the best free scrapbooking class I’ve ever taken.”

I tend to watch at least one new series from start to finish each summer and this summer, it is Arrested Development. I watched “Exit Strategy” (Season 3, Episode 12) yesterday and it has hands down, the best scrapbooking scene.

Unfortunately, I can’t find a clip of the scene, but I did find a transcript of the episode here. Scroll to the bottom where the color changes. The scene continues to the next page.

You can watch this episode on Amazon Prime for free (if you have Prime).

“And remember, photocopies are not admissible as memories.”

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Presentations on My Research

Last August I gave two presenations about my research at the Society for the Study of Symbolic Interaction’s annual meetings in Denver, CO. I had intended to add audio to my powerpoints and then share them, but that never happened. Instead I converted the PowerPoints to handouts that include the slide and my notes for you below:

A Simpler Time: Social Memory in Scrapbooks

Scraplifted: Deviant Discourse among Scrapbookers

If you want to view just the slides, you can do there here:

A Simpler Time (slides only)

Scraplifted (slides only)

Special thanks to Natalie Parker, Katie Scott, The Daily Digi, Melissa Shanhun, Sara Grafton, Dawn Haight, and Chelle’s Creations for allowing me to use their layouts as examples in my presenations.

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More Summer 2012 CHA Observations: More of the Same

Last summer I attended CHA. I never got all of my semi-prepped posts for CHA finished, and thought in the spirit of Summer 2013 CHA, I would publish what was still relevant. 

One of the things I paid attention to as I walked around the floor of CHA was diversity, among both attendees and products. It will surprise no one that attendees were mostly white women. I did not actively count people of color or men, but would love to attend sometime and do such a count. Moreover, some of the men that were present were there because of their wife’s involvement in the industry. Do men need an “in” such as a wife in the industry in order to become part of it? How do men enter the industry compared to women? I don’t really know what to make of it, but it is something to definitely consider.

I also paid attention diversity among the products. After awhile, the lack of diversity made it difficult to differtiate among manufacturers. After you’ve seen one chevron or polka dot print, you’ve seen most of them.

Popular themes at the summer show include Christmas and Halloween. Hanakkuh-themed product was rare and Kwanzaa-themed product was almost nonexistant. The notable exception comes from Lawn Fawn, which debuted a stamp that contained both of the words Hanakkuh and Kwanzaa. This really isn’t a solution to the problem of ignoring holidays celebrated by minorities, but good for the cardmaker who has a diverse set of friends.

There was little focus on niche-groups such as teenagers or retirees. This still surprises me. Teenagers are scrapbooking and will eventually have money to spend on the hobby. Retirees have money to spend on scrapbooking.

No surprise that baby-themed lines were mostly gendered with pinks and blues. The notable exception was  Cosmo Cricket’s Baby Jane line. I would love to see some baby-themed lines inspired by the research in Pink & Blue.

Finally, Graphic 45 joins my list of companies I will not buy from due to cultural appropriation. I suppose the paper line in question could be viewed as historic as they tend to use more historical imagery in their lines, but everyone working in the booth wore a kimono. Someone else’s culture is not yours to use as a work uniform or to promote your product.

*Yes, I know the photo is blurry. I was attempting to take a photo with only employees in it.

And for more about cultural appropriation (different group, but same point):

Overall, the scrapbook industry continues to focus on the mainstream and ignores niche markets (read more here

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Scrapbooking Critics from Outside and Within

A couple of months ago (yeah, I’m late to this conversation), Brie Dyas at the Huffington Post wrote an article criticizing scrapbooking as something that will never be cool.

Unfortunately, some of the criticism of the criticism wasn’t much better.

The truth is that people do think scrapbooking is uncool. As someone who researches scrapbooking, I have faced criticism along the lines that it is not a worthwhile topic to consider sociologically and heard it referrred to as “crapbooking” by non-scrapbookers. Scrapbookers in my study mentioned the hobby “is kind of nerdy.” Moreover, how many of us say something along the lines of, “this isn’t your grandmother’s scrapbooking”? Why not? Was her’s uncool and your’s cool? Was her purpose different?

The criticism of Dyas then moved to pointing out how the included image in her post was “outdated” and “unrepresentative.” According to whom? The product in the image is currently for sale at JoAnns. Someone is buying it. There is clearly still a market for this “outdated” product.

The reality is that there are a range of scrapbookers from the slightly more stereotypical as portrayed in the film New in Town to the now-trendy Smashbook-style scrapbooker in Elizabethtown. Both are equally valid.

Read more: 

Huffington Post Says Scrapbooking Will “Never Be Cool”

The Comments to “8 Crafts That’ll Never Be Cool”

What is a Scrapbook? It Depends.

P.S. I recall one of my respondents surprised by my question about critics of scrapbooking. Well, now you know. There are critics of scrapbooking. At least one has an influential gig at the Huffington Post. 

 

 

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Customer Service at CHA: Observations from Summer 2012

I thought I would share this post that I prepped last year after attending Summer 2012 CHA as a member of the press.

I am pretty much a nobody in the scrapbook industry. Sure, I studied scrapbookers for my dissertation research, I have appeared on The Paperclipping Roundtable a couple of times, and attended Summer 2012 CHA as a  contributing writer at Scrapbook Update, but I’m still mostly a nobody in the industry.

Being a nobody was perfect for attending CHA. I got to act like a secret shopper.

So how was I treated?

Each time I entered a booth and someone who worked in the booth approached me, I was sure to hand them my business card. Some looked at it, while most did not. Some looked at it, and were very excited that someone from Scrapbook Update was at there booth. Reactions ranged from, “we love Scrapbook Update,” to more detailed booth tours, to encouragement to take any photo I wanted even if I needed to move product around. Another gave me the contact information for the person at the company that I need to be in touch with about their new products. These reactions were rare and each happened exactly once.  I was mostly purposefully vague about why I was in their booths because I wanted to limit any special treatment as a member of the press. I handed off my business card and left it to them to take a second to see who I might be or ask me how they could help me (e.g., “what types of products are your customers looking for?”).

Mostly, I was ignored. I was rarely approached by anyone in a booth. Some booths were very busy, so this makes sense to some extent. I almost always had to ask for a catalog or had to seek out someone working the booth to get a catalog. True, most people who show up in the booth already will have a catalog or are already on your mailing list, but some are not.

I was completely unimpressed by how customer service worked in the majority of the booths at CHA. In contrast, I can remember the great customer service of all the companies that provided it.

Here are my six tips for customer service at CHA:

  1. Treat every person who enters your booth like a potential customer.
  2. Make sure the person is offered a catalog or that they already have a catalog. If a catalog is too spendy, then give them some sort of flyer or business card. Give them something so they remember you when they are going through their stack of catalogs.
  3. Get the potential customer’s business card. Every business card is a lead to a sale.
  4. If your company does not want to spend time handing out catalogs and collecting business cards at the show, then set-up catalogs and an area to drop off business cards of some sort in your booth.
  5. Ask the guest if they have any questions.
  6. Make sure that anyone who is working in your booth does these things regardless if the person is the owner, a designer, or someone hired just to work the booth. One company that takes up significant floor space had an indifferent designer who was obviously inconvenienced when I asked for a catalog.

Keep in mind, this was my first CHA show as a member of the press. I attended CHA about eight years ago as a store employee. It’s always possible that I just do not understand trade show etiquette.

For the record, I recieved no catalogs, samples, or swag in the mail despite handing out a business card everywhere. Of course, I was fired from Scrapbook Update a few days after CHA, so I suppose, this could have led to my exclusion from any mailing lists. Again, I don’t care about free stuff, but am curious as to how following-up on leads works in this environment.

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Homeward Bound: Chapter 3

Oops! It’s been over a month since I last blogged. I suppose it is fitting that today I am going to write about chapter 3 of Homeward Bound which is about the blogosphere.

In chapter three, Emily Matchar tackles the growing domestic blog trend and the potential  economics of it. Domestic blogs include many of the blogs I read (and have unsubscribed from) and I can safely assume that many of the people reading this blog also read. They include mommy blogs, craft blogs, neo-homesteader blogs, home-decorating blogs, and so on (some ambitious bloggers do all of those things!). Matchar points out that writing about homemaking isn’t exactly new, but argues instead that these blogs work to “actively try[ing] to make traditional women’s work cool” (p. 49).

Matchar argues that we live in an “era of near-universal Web access” and that “even the most traditionally isolated of women–homebound mothers of newborns, farm dwellers, work-at-home-ers living far from family–can be connected” (p. 52). Um, sort-of. In rural areas, Internet access is still spotty and a significant expense (think $90US/month for broadband). Even where Internet is affordable and widely available, there are still access challenges. A digital divide still exists. There may be “near-universal Web access” for white, middle class women (who are urban and suburban dwellers and mostly Western), but that is the extent of it.

I’m not going to repeat Matchar’s statistics on blog writing and readership, but they skew female and women bloggers are more likely to be stay at home moms compared to non-blogging women. I suppose this could be why I haven’t blogged in over a month? Work is partially to blame despite being on “summer vacation.” I digress.

Blogs create community. I certainly agree with this assessment. I’ve used blogs to create a community for myself in the world of both scrapbooking and sociology. I’ve met people online who I have then met in real life. Moreover, these blogging subcultures do have other features of off-line communities. Recently, The Digi Show talked about how Tangie Baxter was seeking to open a store in Arizona and if memory serves me correct, Tangie’s Kickstarter was funded by the next week’s episode. (Read more on this topic here.)

Matchar continues that blogging is a way to gain credit or acknowledgment, if you will, for housework (and I would add, conventional womanhood). Instead of simply cooking dinner, one can now photograph the entire process, share the recipes on a blog, and end up with cookbook-deals and their own show on The Food Network (e.g., The Pioneer Woman).

It is somewhat easy to dismiss domestic blogging as a return to conventional gender roles, but some argue that it is also a feminist activity. I’m on the fence. What holds me back is wondering what else the blogger could be doing with her time. What social problems continue to fester because we are too busy photographing dinner and then blogging about it to spend any time solving the problem? For example, blogging about “eating local” (as “helping the environment”) is not the same as going out into your local community and educating your fellow community members about how they can do it too (the logistics of “eating local” are no way the same everywhere) or why they should consider it. I feel like a lot of the lifestyle blogging is a turn inward rather than anything radical. (“Why fight for high-quality subsidized childcare for everyone when I could just quit my job and blog for a living and provide the care 100% of the time?”) [An aside: my daughter has been enrolled in a high-quality childcare program that I have had to personally fight to keep open. This kind of work takes time and energy.]

Blogging as a job is just that, a job. It takes time (think years) to make money at it. It may allow a woman to set her own hours (one of the appeals for women), but those hours still have to be put in if it will continue to be a money maker. (Read more on this topic here.)

There is also the issue of authenticity of the reality that is portrayed by the domestic or lifestyle blogger. Matchar (p. 62) writes that

A blogger with a vested interest in being seen as an expert by her readers might not always be sharing a 100 percent accurate picture of what home life is like every day.

Many lifestyle blogs are only work as money-makers as long as people continue to like you as a person. And herein lies one of the challenges of using a blog as a money-making vehicle or as some sort of feminist statement. People have to like you. Really. They have to imagine you as their friend or as someone they would like to hang out with. Enter Workdesk Wedensday and the smack sites (I refuse to provide link bait here. If you made it here, you can certainly google both.) Workdesk Wednesday posts allow bloggers to share the state of their workspace (typically, messy or with semi-finished projects). Something like this:

 

The smack sites are a whole other beast. They are the place to go to criticize (rightly or wrongly) the scrapbooking celebrities, thought leaders, and I imagine anyone else who ends up on a poster’s radar as unconstructive criticism-worthy. To be the face of a lifestyle blog, means you will be criticized for all of your choices: the clothes you wear, parenting decisions, your choice of photograph avatar, grammar, and so on. Some criticism is good and when kept professional, probably a good thing. I’ve been told my photography is bad. Big deal. I don’t lose sleep over it. I’m also not a professional photography, nor do I aspire to be a professional photographer. In a nutshell, criticizing my photography is an attempt to take me down one notch. This is not the type of criticism I invite. I invite critique of my theory or analysis or conclusions based on my research on scrapbooking. That type of critique is useful and moves my research forward.

Besides opening yourself up to the world on a blog for all to criticize, one also has to consider how biographical others (e.g., family and friends) are pulled into the mix. Matchar talks a bit how lifestyle bloggers often use their children as fodder stories about their chidlren for posts. I have always been hyper-aware of how I write and share layouts about biographical others online. For example, I generally do not retype journaling so that blog readers can more easily read my journaling on a layout. That journaling is mine. I’m also fairly selective about what types of layouts I post online. I post a miniscule number of layouts online. My family did not ask to be put online. My daughter certainly can’t consent to having a public life online. It bugs me to no end that there is rarely any conversation about privacy and scrapbooking online. In my dissertation, I argue that scrapbooks are semi-private unlike diaries (private) and blogs (public unless password protected). I think the conversation goes beyond issues of privacy. Honestly, we are under near constant surveillance (e.g., security cameras, GPS on cell phones, and so on), that privacy is almost irrelevant.

I’m honestly more concerned with how children in particular are used to make money online (a holdover from the offline, magazine days). Think about all those cute kids plastered on the covers and pages of scrapbooking magazines. The cute kids were used to sell magazines. How have those children been compensentated? Were they paid? I have no personal experience with publishing in a the scrapbooking magazines and do not know how compensation works there. Here’s how I was compensated as part of Ella Publishing’s Take Twelve design team: digital freebies. I received a couple of free e-books and free access to a couple of classes at Big Picture. I have earned a tiny amount ($13.40) as an affiliate for Ella. But at what dollar amount and freebie amount, do the people in the photographs need to be compensated or permission secured? At no point was I told to be sure that I had to secure persmission from anyone I photographed before posting their image online. I don’t know if this is realistic or not, but do know posting photographs of the research I did is not ok. (Read more on the topic here and here). I think this was a missed opportunity for Matchar when considering domestic blogging as a feminist activity. Even my crtique of it is underdeveloped. I’ll have to come back to this topic at a later date.

Matchar closes the chapter with this

In order to make a living, bloggers are selling fantasy but calling it reality.

Exactly.

Read about the first two chapters:

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The Completeness of Scrapbooks Post Round-Up

This entry is part 86 of 86 in the series Scrapworthy Lives Results

Each Wednesday, I usually write a post from my dissertation.

Last week I finished up talking about the completeness of scrapbooks. Next week, I’ll turn to scrapbook organization. In the meantime, here’s what you’ve missed over the last few weeks:

Neverending Scrapbooks

How Does a Scrapbook Begin?

(In)Complete Stories

Scrapbooks are Rarely Complete Narratives

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Homeward Bound: Chapter 2


(The image above is an affiliate link. I do have to pay hosting and domain costs, afterall.)

Chapter 2

As America industrialized, cash for work became highly valued. Emily Matcher writes, “labor was now valued by the amount of money it earned” (p. 32). What does this have to do with scrapbooking?

Adding Value to a Hobby?

I continued working at my local scrapbook store after gaining full-time work and completing my Master’s degree. Why? For me, the reason was two-fold. First, I really liked my co-workers. Even the occasional co-worker that drove me batty was usually polite. Second, I planned to study scrapbooking as a hobby and industry for my dissertation research. I probably would have worked for free if it meant I could maintain this connection to the industry.

Here I was, a woman with a Master’s degree and a full-time job who contiued to work part-time for a bit more than minimum wage and an employee discount. I even continued working there when I moved further than the mile I lived when I started working there. I added a commute to this job!

Was I an outlier? No. I interviewed 11 scrapbook industry workers (yes, that’s a small sample). Three were business owners and this was their full-time job. The rest were part-time workers in the industry, yet all except the two college students earned $40,000 or more per year. They earned the bulk of this money from their full-time jobs or had working spouses or parents. All of the industry workers had at least a Bachelor’s degree (two were current college students who have since graduated). For the most part, these were workers that were working to support their hobby. They (myself included) were making money off of their expertise on scrapbooking and spending this income on more scrapbooking supplies. When I intereviewed scrapbookers, I found some who were also industry workers–mostly direct sellers. It seems that women have a cultural need to make money off of their hobby (or leisure pursuits) in order to justify their spending on the hobby. Do men do this? Do men get a job at the golf course to pay for their hobby? Is this a thing? Is this something women do but men do not?

Is this the best use of my time, skills, or knowledge?

Matcher (2013) draws on Charlotte Perkins Gilman, posing the question, “[w]ouldn’t it make more sense to buy great bread and clothes made by professionals, while spending the rest of her time doing whatever she’s personally good at” (p. 35)? Though I enjoyed working in the scrapbook store, it wasn’t something I was particularly good at. I could enter new inventory really well, but selling supplies? Please. It’s a bit humorous that I ever thought I could support this blog through selling scrapbook supplies. I wasn’t particularly good at it when it was my job. More importantly, I am better at other things besides scrapbook supplies. My time is better spent doing those things that I am good at rather than attempting to show off my “bubbly personality” and “drool-worthy, jeolousy-inducing life” (please note the sarcasm). This is one of the reasons I cut way back on posting here and refocusing on the whole point of this website. This is a reason why some leave the hobby of scrapbooking altogether.

The False Promise of Project Life

In order to keep people in the hobby, it has to be made more efficient. (If people don’t have time for it, then how can they do it more quickly?) Matcher (2013) writes “increased efficiency and new techonologies did not exactly translate to more free time for women–housekeeping standards simply rose higher and higher” (p. 37). Hmmm…this reminds me of what I’ve observed happen with Project Life-style scrapbooking. The system is designed to be efficient. What could be quicker than slipping photos and journaling cards into a divided page protector? What we have seen instead is now more and more people are literally scrapbooking the everyday. Perhaps “real life” scrapbookers really are using it in time-saving ways, but what we see week after week are gorgeous spreads posted weekly. An occasional brave soul discloses how time consuming this all actually is. The point is that within the scrapbook industry, new technologies (Divided page protectors! Smash books!) have emerged (or more accurately re-emerged) as a way to make scrapbooking more efficient. But are they really making scrapbooking more efficient or have they simply increased the standards? Instead of scrapbooking “events” or the “everyday,” we now literally scrapbook every day. This certainly doesn’t seem very efficient.

A Criticism of Chapter 2

Matcher continually attempts to connect new domesticity with the recession of 2008, despite new domesticity actually emerging earlier. The recession played some role in increasing the number of women (and men) pursuing domesticity (hello, layoffs and stagnant wages). I don’t think Matcher gives enough credit to the Internet and other technologies that made documenting new domesticity for other’s consumption possible. I think the Internet made new domesticity visible. People no longer needed sophisticated computer skills to start a website. Digital cameras could be bought at higher quality for less money. Social media allowed people to promote themselves for little to no money.

That’s enough for today. I’ll try to write about Chapter 3 next week. It’s a goodie!

Read about Chapter 1 here!

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